Contact Us

519-886-8886 | 1-888-372-2259 

We are here. How can we help? 

We are doing our part to help keep everyone safe and healthy.
Although our sites are closed, we are working remotely
to continue to be here when families need us the most. 


For general inquiries, email us at

Looking for services?
Speak with an Intake Social Worker 
ext. 1214 or 

Referrals can be faxed to 519-886-7292. 


How Did We Do Today


Our Locations

500 Hallmark Drive
Waterloo, ON  N2K 3P5
Map to our Waterloo site

Monday to Thursday: 7:30am-8pm
Friday: 7:30am-4:30pm
Saturdays: As Scheduled



65 Hanson Ave, First & Second Floors
Kitchener, ON  N2C 2H6
Map to our Kitchener site

Monday, Tuesday, Thursday, Friday: 8:30am-4:30pm
Wednesday: 8:30am-7pm


Cambridge Hub

887 Langs Dr.
Cambridge, ON  N3H 5K4
Map to our Cambridge Hub

Monday to Thursday: 8:30am-8pm
Friday: 8:30am-4:30pm

Guelph Hub

503 Imperial Rd. N., Unit 7
Guelph, ON  N1H 6T9
Map to our Guelph Hub

Monday, Tuesday, Thursday, Friday: 8:30am-4:30pm
Wednesday: 8:30am-8pm


160 St. David St. S., Unit 102
Fergus, ON  N1M 2L3
Map to our Fergus site

Mount Forest - Outreach Site*

311 Foster Street, Mount Forest
Map to Outreach Services in Mount Forest
* Please note that this is an outreach site for pre-scheduled appointments only and is not regularly staffed.