KidsAbility News & Updates

An Update for KidsAbility Families

January 5, 2022

The recent announcement by the province that Ontario is temporarily moving into Step Two of the Roadmap to Reopen (effective January 5-26) results in a number of important changes to KidsAbility’s services and day-to-day activities.

First, and foremost, KidsAbility remains open as an essential service.

  • Wherever possible, for the health and safety of our clients, families and staff, services will be moved to a virtual setting. This decision will be made by Clinicians and Clinical Coordinators in consultation with families.
  • In-person services will be provided to those who require it.
  • Wherever possible, staff who are not required to be on-site will work remotely so that we are doing our part to stop the spread of COVID-19 and minimize risk to our clients, families and staff who must be on-site.

Everyone attending a KidsAbility site will be required to wear a medical mask at all times. This change applies to all clients, families, visitors, staff, and vendors.

  • Cloth masks will no longer be permitted, except for children who will be encouraged to wear whatever mask they can tolerate.
  • Medical masks can be picked-up from a Customer Service Representative at the front desk upon arrival.
Everyone attending a KidsAbility site will be required to complete a manual COVID-19 Screening prior to entry. This manual screening will be completed by the Customer Service Representative at the front desk and applies to all clients, families, visitors, staff, and vendors.
  • Only those who pass the daily COVID-19 Screening will be allowed to enter.
  • If you, or anyone in your family or household is feeling unwell or has a common COVID-19 symptom, do not visit a KidsAbility site. You must isolate and follow all public health guidelines if you have been exposed to COVID-19.
Please continue to check messages for updates. Given the rapidly changing environment with COVID-19, KidsAbility is encouraging families to check their messages before leaving for an in-person appointment as staff availability could change due to provincial isolation requirements.

KidsAbility strongly encourages vaccinations for all, including boosters, and will continue to partner with the Region of Waterloo and Wellington-Dufferin-Guelph Public Health Units to provide special accommodation and sensory-friendly vaccination clinics for children and families.

Rescheduling Appointments

If you wish to cancel or reschedule your KidsAbility appointment, please notify us as soon as possible. We understand that everyone’s comfort level in attending an appointment at this time is different and our team remains committed to working with each client and family to create the most effective individualized plan moving forward.

Our team is here to help!

The health, safety, and well-being of everyone – physically, emotionally, and mentally – is our top priority. As we enter 2022, we will remain diligent in our strict health and safety protocols and follow the directives set by the government, local public health units and our therapists’ respective colleges. These efforts will allow KidsAbility to remain open and continue to be there when our clients and families need us the most in a safe, clean, and welcoming environment.

Stay healthy and stay safe.

 Linda in script graphic 

 Photo of Linda Kenny CEO of KidsAbility

Linda Kenny

Chief Executive Officer

KidsAbility Centre for Child Development 


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 COVID-19 Screening Questions

COVID-19 Safe Program Badge

COVID-19 safety at KidsAbility continues to be our first priority. We remain diligent with our strict health and safety protocols and are pleased to announce we have successfully completed the Greater Kitchener Waterloo and Cambridge Chambers of Commerce and the Region of Waterloo's COVID-19 Safe Ambassador Program.